beauty service
beauty service

Ruuby Beauty Beauty at Your Doorstep

Accelerating growth for London's digital beauty concierge

Fashion & Cosmetics

Digital

Brief

Ruuby, London’s first 5-star digital beauty concierge, partnered with us at a pivotal moment. After experiencing impressive growth in previous years, the brand faced an unexpected slowdown following lockdown restrictions. The challenge was clear: reignite demand, accelerate bookings, and drive efficient acquisition across their website and mobile apps, without compromising their premium positioning.

Make up session

Strategy

We adopted a test-and-learn growth marketing approach designed to identify high-performance channels quickly and scale them intelligently. From keyword-level refinement on Google Search to optimised app-install journeys across iOS and Android, every decision was driven by real-time performance data. Our strategy focused on capturing high-intent audiences looking for at-home beauty services, while strengthening Ruuby’s visibility as the trusted, luxury option.

Women getting Massage
Hair straightening service
Women posing

Results

Within weeks, we saw strong traction across all platforms. Our optimisations turned paid media into a predictable, scalable acquisition engine, improving efficiency, lowering costs, and driving a steady increase in bookings as London reopened.

54%

Reduction in cost per acquisition for new website customers through Google Search

47%

Lower CPA for new iOS app users, driven by high-intent app-install campaigns

41%

Improvement in Android app acquisition efficiency, boosting early-stage booking growth

Impact

Significant uplift in first-time bookings, supporting Ruuby’s post-lockdown recovery

More Works

(MRA — 02)

©2024

More Works

(MRA — 02)

©2024

beauty service
beauty service

Ruuby Beauty Beauty at Your Doorstep

Accelerating growth for London's digital beauty concierge

Fashion & Cosmetics

Digital

Brief

Ruuby, London’s first 5-star digital beauty concierge, partnered with us at a pivotal moment. After experiencing impressive growth in previous years, the brand faced an unexpected slowdown following lockdown restrictions. The challenge was clear: reignite demand, accelerate bookings, and drive efficient acquisition across their website and mobile apps, without compromising their premium positioning.

Make up session

Strategy

We adopted a test-and-learn growth marketing approach designed to identify high-performance channels quickly and scale them intelligently. From keyword-level refinement on Google Search to optimised app-install journeys across iOS and Android, every decision was driven by real-time performance data. Our strategy focused on capturing high-intent audiences looking for at-home beauty services, while strengthening Ruuby’s visibility as the trusted, luxury option.

Women getting Massage
Hair straightening service
Women posing

Results

Within weeks, we saw strong traction across all platforms. Our optimisations turned paid media into a predictable, scalable acquisition engine, improving efficiency, lowering costs, and driving a steady increase in bookings as London reopened.

54%

Reduction in cost per acquisition for new website customers through Google Search

47%

Lower CPA for new iOS app users, driven by high-intent app-install campaigns

41%

Improvement in Android app acquisition efficiency, boosting early-stage booking growth

Impact

Significant uplift in first-time bookings, supporting Ruuby’s post-lockdown recovery

More Works

(MRA — 02)

©2024

beauty service
beauty service

Ruuby Beauty Beauty at Your Doorstep

Accelerating growth for London's digital beauty concierge

Fashion & Cosmetics

Digital

Brief

Ruuby, London’s first 5-star digital beauty concierge, partnered with us at a pivotal moment. After experiencing impressive growth in previous years, the brand faced an unexpected slowdown following lockdown restrictions. The challenge was clear: reignite demand, accelerate bookings, and drive efficient acquisition across their website and mobile apps, without compromising their premium positioning.

Make up session

Strategy

We adopted a test-and-learn growth marketing approach designed to identify high-performance channels quickly and scale them intelligently. From keyword-level refinement on Google Search to optimised app-install journeys across iOS and Android, every decision was driven by real-time performance data. Our strategy focused on capturing high-intent audiences looking for at-home beauty services, while strengthening Ruuby’s visibility as the trusted, luxury option.

Women getting Massage
Hair straightening service
Women posing

Results

Within weeks, we saw strong traction across all platforms. Our optimisations turned paid media into a predictable, scalable acquisition engine, improving efficiency, lowering costs, and driving a steady increase in bookings as London reopened.

54%

Reduction in cost per acquisition for new website customers through Google Search

47%

Lower CPA for new iOS app users, driven by high-intent app-install campaigns

41%

Improvement in Android app acquisition efficiency, boosting early-stage booking growth

Impact

Significant uplift in first-time bookings, supporting Ruuby’s post-lockdown recovery

More Works

©2024